Q CHASE · Autonomous business platform
Meet the colleague that understands your business.
Q CHASE brings persistent business intelligence, specialised AI agents and controlled autonomous execution together in one intelligent operational environment. From answering customer enquiries and coordinating appointments to managing workflows, supporting financial administration and identifying commercial opportunities, Q CHASE is designed to become an integral part of how your business operates.
6
Coordinated engines
5
Governed memory layers
4
Autonomy levels
6
Specialist agents
The proposition
Your business. Your colleague. Always operational.
CHASE takes your calls. CHASE chases your leads. Q CHASE is not a chatbot or a voice assistant — it is a persistent, personalised, tool-enabled business intelligence and execution platform that maintains organisational context, coordinates specialist agents and carries out approved work under explicit governance controls.
01
Understands your organisation
Approved business knowledge, procedures, terminology and commercial objectives — configured during onboarding, not guessed at runtime.
02
Retains what matters
Five governed memory layers give Q CHASE continuity: what it knows about you, your customers and your operations persists between interactions.
03
Acts inside your rules
An independent execution gateway enforces permissions on every action. A model response is never accepted as proof that something happened.
04
Coordinates specialists
Reception, sales, scheduling, finance, administration and intelligence agents work under one organisational identity with scoped tools.
05
Produces operational intelligence
Daily briefs, lead follow-up, exception flagging and reporting that help you see the business as it actually is.
06
Stays accountable
Every material action is attributable, reviewable and reversible — with a complete record for your own audit trail.
Architecture
Six engines. One operating system for the business.
The engines operate as a coordinated architecture — not six disconnected features. Each has a defined responsibility, and all of them answer to the governance layer.
01
Identity Engine
Business, user, agent and permission identity — who is acting, for which organisation, under which authority.
02
Context Engine
Understanding the organisation, its circumstances and its objectives so work is grounded in your reality, not a generic script.
03
Reasoning Engine
Planning, analysis and task decomposition — turning an objective into an ordered, reviewable course of action.
04
Execution Engine
Controlled interaction with external systems and tools, every action evaluated against permission before it runs.
05
Memory Engine
Persistent organisational knowledge and continuity across interactions, governed by retention, correction and deletion controls.
06
Governance Engine
Permissions, autonomy boundaries, approvals and accountability — the layer that keeps autonomy inside the lines you set.
Memory
Organisational continuity, not isolated conversations.
Q CHASE is designed to build memory the way a long-serving colleague does — across people, processes and time. Memory is governed: access is restricted by role, retention follows your policy, and correction, export and deletion are built into the architecture.
Designed for PostgreSQL with pgvector semantic retrieval, keeping organisational memory searchable, permissioned and portable.
- Personalisation MemoryUser preferences, working styles and standing instructions.
- Organisational MemoryCompany structure, policies, products, customers and internal knowledge.
- Episodic MemoryHistorical interactions, events, completed work and decisions.
- Procedural MemoryHow recurring processes and business operations are actually performed.
- Strategic MemoryLong-term objectives, commercial priorities and ongoing business plans.
Autonomy
Four levels of autonomy. Enforced, not suggested.
Autonomy levels are governance boundaries, not subscription tiers. The independent execution gateway enforces the permissions of every operation — regardless of what the model proposes. A language model can never bypass execution controls, change its own permissions or delegate an unauthorised action.
01
Observe
Monitors permitted information, identifies events, tracks activity and produces intelligence.
02
Prepare
Researches, analyses, drafts communications, prepares actions and proposes decisions for review.
03
Execute
Carries out specifically authorised actions through approved integrations and execution permissions.
04
Manage
Manages approved recurring workflows, coordinates specialist agents and monitors outcomes within defined operational boundaries.
Agent workforce
A coordinated team of specialists.
Specialist agents share one organisational identity and authorised context, but not each other's tools or customer data. Delegation and coordination run through the central governance system.
01
Q Reception
Incoming calls, enquiries and customer reception — the first responsive presence for your business.
02
Q Sales
Lead management, qualification, follow-ups and commercial intelligence.
03
Q Scheduling
Bookings, appointments, calendar coordination and availability.
04
Q Finance
Financial administration, invoice workflows, expense organisation and accounting support.
05
Q Administration
Documentation, business processes, onboarding and administrative operations.
06
Q Intelligence
Research, reporting, business intelligence and strategic analysis.
Call-handling advisor
Tell us how your phones work today.
Describe your business, how many calls you get, when they come in and what goes wrong. Our AI advisor suggests the most suitable service and your next steps. It is guidance only — please don't include personal or confidential details.
Workflows
Real business processes, end to end.
Q CHASE is designed around the workflows that actually consume a small business's week — from the first call to the month-end summary. Connections are configured during onboarding and activated only with your authorisation.
- Telephone reception and enquiry handling
- Email inbox intelligence and communications
- WhatsApp customer communications and follow-up
- CRM lead and relationship management
- Booking and appointment coordination
- Checkout and commercial workflows
- Customer and business onboarding
- Accounting workflow support
- Business productivity and organisational context
- Operational and strategic reporting
Governance & security
Enterprise controls from the first deployment.
Tenant isolation
Multi-tenant architecture with encryption and access isolation between organisations.
Complete auditability
Material and execution audit records retained for review — who acted, what was permitted, what happened.
Human accountability
Sensitive and externally consequential actions route to named human approval. You stay in control of commitments.
Consent & retention
Consent management, retention schedules, export and deletion controls designed for GDPR and UK GDPR.
Scoped integrations
Connection credentials are scoped and revocable; secrets are never exposed in the interface.
Independent enforcement
Permissions are enforced by the execution gateway at run time — not by the model's own judgement.
Q CHASE is in pre-launch configuration. Capabilities are activated per deployment during onboarding; your proposal sets out exactly what is supported, configured and planned before anything is agreed.
See Q CHASE against your own business, not a demo script.
Bring one real workflow to a working session and we will model it with you inside the platform.